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Last updated August 01, 2026
This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be therefore read alongside our main Terms: https://patchbox.com/terms-and-conditions/ .
Please carefully review our Shipping & Delivery Policy when purchasing our products. This policy will apply to any order you place with us.
What are my Shipping & Delivery options?
We offer various shipping options. In some cases a third-party supplier may be managing our inventory and will be responsible for shipping your products.
Shipping Fees
We offer shipping at the following rates:
European Union | Other EEA Countries (Norway & Iceland) | United Kingdom | 1-170€ | 10,90€ | 15,90€ | 12,90£ |
|---|---|---|---|
170,01€ – 500€ | 24,90€ | 36,90€ | 29,90£ |
500,01€ – 1000€ | 39,90€ | 48,90€ | 39,90£ |
1000,01€ – 5000€ | 49,90€ | 59,90€ | 39,90£ |
+5000,01€ | 59,90€ | 72,90€ | 59,90£ |
All times and dates given for delivery of the products are given in good faith but are estimates only.
For EU and UK consumers: This does not affect your statutory rights. Unless specifically noted, estimated delivery times reflect the earliest available delivery, and deliveries will be made within 30 days after the day we accept your order. For more information please refer to our Terms.
After your order has left the warehouse, you will be notified with a link and a tracking number. Please follow this link and use the tracking number to track your order.
Do you ship internationally?
We offer international shipping to the following countries:
- United Kingdom
- Norway
- Iceland
Free shipping is not valid on international orders.
Please note, we may be subject to various rules and restrictions in relation to some international deliveries and you may be subject to additional taxes and duties over which we have no control. If such cases apply, you are responsible for complying with the laws applicable to the country where you live and will be responsible for any such additional costs or taxes.
Are there other shipping restrictions?
Orders only ship on business days, which are Monday – Friday.
Orders cannot be shipped to P.O. boxes.
Orders outside of the EU
For orders delivered outside the European Union, local import laws and customs regulations in the destination country apply.
Please note that the recipient is responsible for customs clearance and for any applicable duties, taxes, or import fees.
Please be informed, that the shared delivery times may vary due to the customs clearance procedures. The processing times are beyond our control and may occasionally result in delays.
Questions about returns?
If you have questions about returns, please review our Return Policy: https://patchbox.com/refund-policy
How can you contact us about this policy?
If you have any further questions or comments, you may contact us by:
- Email: shipping@patchbox.com
- Online contact form: https://patchbox.com/customer-support/