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The PATCHBOX Plus+ is designed for standard network racks and the PATCHBOX 365 for smaller network racks, yet both share the same fundamental benefits.
The PATCHBOX Plus+ has an installation depth of 600mm from the 19″ rails. The PATCHBOX 365 has an installation depth of 365mm from the 19″ rails.
The PATCHBOX Plus+ is available in two variants. The standard version has an extractable cable length of 1.8m which covers up to 30 rack units (RU) from the mid of a 19” component to the mid of an other 19” component (RU), the Long Range variant has an extractable cable of 1.8m and a non-retractable over-length of 1m. The Long Range variant covers up to 48 RU from mid to mid.
The PATCHBOX 365 has a cable length of 0.8m which covers up to 10 RU, yet because of its smaller unit depth it does not require mounting rails.
PATCHBOX Plus+ has an extractable cable length of 1.8m which covers up to 30 rack units (RU) from the mid of a 19” component to the mid of an other 19” component (RU).
For longer connections, which should cover more than 30 RU, Long Range Cassettes are available. These can cover up to 48 RU from mid to mid and compared to the standard variant of the PATCHBOX Plus+. The Long Range Cassettes have a cable over-length of 1m which is not retractable.
The PATCHBOX 365 is designed for smaller network racks and has a retractable cable length of 0.8m which covers up to 10 RU from mid to mid.
Our portfolio covers STP (shielded twisted pairs), UTP (unshielded twisted pairs) as well as fiber optic in OS2 (single mode) and OM4 (multi mode) with several connector combinations. Special configurations for fibre optics are possible.
Standard is LC-LC and LC-SC but we offer a wide range of other combinations as well. Just send us an inquiry!
Yes, the PATCHBOX 365 Cassettes can be used in combination with a PATCHBOX Plus+ Frame. However, the PATCHBOX Plus+ Cassettes shall not be used with a PATCHBOX 365 Frame due to the missing mounting rails to support the extra weight of the longer Cassettes.
Both the PATCHBOX Plus+ and PATCHBOX 365 have been tested 300+ pulling cycles without any compromises in performance.
Yes, both the PATCHBOX Plus+ and PATCHBOX 365 are PoE compatible. We recommend a maximum of 15.4W which is standard PoE (IEEE 802.3af).
Our Cat. 6a UTP and Cat. 6a STP patch cords used in the PATCHBOX Plus+ and PATCHBOX 365 are tested to ISO / IEC 11801 Class E standards (Cat.6) and provide a data rate of 1GBit/s.
Yes, we offer a 5 year manufacturer warranty on the PATCHBOX Plus+ and PATCHBOX 365.
You might have activated the cable stopper on the front of the cassette. Pull it out of the cassette until you feel it snap in. This releases the cable stopper and allows the patch cord to move freely. If you would like to get the cable pulled back fast into the cassette completely, pull the cable out on both sides equally, lose it afterwards and it gets retracted back easily.
The Setup.exe (Product Code: PBXEXE) fits all 19″ rails with square punched holes. The Setup.exe can also be configured to fit 19″ rails with different rail thicknesses. The Setup.exe (Product Code: PBXEXE2) comes with exchangable bolts and can be adapted to fit threaded holes.
The recommended maximum load-bearing capacity is 50kg (110lbs).
Please adjust the brackets by loosening the two nuts on each side using a wrench and adjust them to the thickness of your 19” rails.
Yes, we offer a lifetime manufacturer warranty on the Setup.exe.
The recommended maximum load-bearing capacity is 15kg (33lbs).
As of now the actual version of the /dev/mount is only available in a 1 rack unit (RU) variant.
Please do NOT use tools to tighten the /dev/mount. Hand-tightening the HEX-nuts is fully sufficient. Tightening the HEX-nuts with tools may bend your equipment and 19″ rail!
They are not neccessary as we recommend hand-tightening only which will not scratch your components. (But saves you a step in your workflow)
Our business hours are Monday – Friday 9.00am – 17.00pm CET.
The health and safety of our colleagues has always been our priority. We have enhanced safety measures at both assemblies and headquarters, going above and beyond government guidelines to maximize protection.
The PATCHBOX GmbH Headquarter is in Vienna, Austria. But we do ship out from different warehouses (Austria, Hungary or Germany). Depending on from which warehouse we send out your order, the correct VAT number is taken for the invoicing process.
We warrant that all of our products are free from manufacturing defects. The warranty period for PATCHBOX is five years from the date of initial purchase. Setup.exe is covered by a lifetime manufacturer warranty.
The PATCHBOX warranty covers any manufacturing defects. If your product stops working due to a defect within the warranty period, the defective part will be replaced free of charge.
If your PATCHBOX product is found to be defective within the warranty period, it may be eligible for replacement. For our warranty policy, please see Terms & Conditions and contact us at [email protected].
If you did not purchase the product directly from PATCHBOX GmbH, please refer to your reseller for all information on returns of PATCHBOX GmbH products.