The PATCHBOX Plus+ is designed for standard network racks and the PATCHBOX 365 for smaller network racks, yet both share the same fundamental benefits.
The PATCHBOX Plus+ has an installation depth of 600mm from the 19″ rails. The PATCHBOX 365 has an installation depth of 365mm from the 19″ rails.
The PATCHBOX Plus+ is available in two variants. The standard version has an extractable cable length of 1.8m which covers up to 30 rack units (RU) from the mid of a 19” component to the mid of another 19” component (RU), the Long Range variant has an extractable cable of 1.8m and a non-retractable over-length of 0,7m. The Long Range variant covers up to 46 RU from mid to mid.
The PATCHBOX 365 has a cable length of 0.8m which covers up to 8 RU (from mid to mid), yet because of its smaller unit depth it does not require mounting rails.
There are 3 different cable lengths available:
The PATCHBOX 365 is designed for smaller network racks and has a retractable cable length of 0.8m which covers up to 8 rack units (RU) from mid to mid.
The PATCHBOX Plus+ has an extractable cable length of 1.8m which covers up to 30RU from the mid of a 19″ component to the mid of an other 19″ component (RU).
For longer connections, which should cover more than 30RU, Long Range Cassettes are available. The PATCHBOX Plus+ Long Range Variant has a total cable length of 2.5m which covers up to 46RU. The cable has 1.8m extractable length + 0.7m overlength non-retractable which is hanging out of the cassette when the cable is not patched.
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Yes, the PATCHBOX 365 Cassettes can be used in combination with a PATCHBOX Plus+ Frame. However, the PATCHBOX Plus+ Cassettes shall not be used with a PATCHBOX 365 Frame due to the missing mounting rails to support the extra weight of the longer Cassettes.
Both the PATCHBOX Plus+ and PATCHBOX 365 have been tested 300+ pulling cycles without any compromises in performance.
Yes, both the PATCHBOX Plus+ and PATCHBOX 365 are PoE compatible. While our STP cables are able of PoE (802.3af), our UTP version offers PoE++ (Type 3, 802.3bt).
Our Cat. 6a UTP and Cat. 6a STP network cables provide a data rate of 10GBit/s, while our fiber optic cables provide a data rate of 40 and 100 Gigabit.
Yes, we offer a 5 year manufacturer warranty on the PATCHBOX Plus+ and PATCHBOX 365. This warranty also applies to the cables.
You might have activated the cable stopper on the front of the cassette. Pull it out of the cassette until you feel it snap in. This releases the cable stopper and allows the patch cord to move freely. If you would like to get the cable pulled back fast into the cassette completely, pull the cable out on both sides equally, lose it afterwards and it gets retracted back easily.
The Setup.exe (Product Code: PBXEXE) fits all 19″ rails with square punched holes. The Setup.exe can also be configured to fit 19″ rails with different rail thicknesses. The Setup.exe 2 (Product Code: PBXEXE2) comes with exchangable bolts and can be adapted to fit threaded holes.
The recommended maximum load-bearing capacity is 50kg (110lbs).
Please adjust the brackets by loosening the two nuts on each side using a wrench and adjust them to the thickness of your 19” rails.
Yes, we offer a lifetime manufacturer warranty on the Setup.exe.
The recommended maximum load-bearing capacity is 15kg (33lbs).
As of now the actual version of the /dev/mount is only available in a 1 rack unit (RU) variant.
Please do NOT use tools to fasten the /dev/mount. Hand-tightening the HEX-nuts is fully sufficient. Tightening the HEX-nuts with tools may bend your equipment and 19″ rail!
They are not neccessary as we recommend hand-tightening only which will not scratch your components. (But saves you a step in your workflow)
Our business hours are Monday – Friday 9.00am – 17.00pm CET.
You can call us on +43 1 99 71 960 or send an email to the following addresses:
Customer Care: email@example.com
The health and safety of our colleagues has always been our priority. We have enhanced safety measures at both assemblies and headquarters, going above and beyond government guidelines to maximize protection.
The PATCHBOX GmbH Headquarter is in Vienna, Austria. But we do ship out from different warehouses (Austria, Hungary or Germany). Depending on from which warehouse we send out your order, the correct VAT number is taken for the invoicing process.
We warrant that all of our products are free from manufacturing defects. The warranty period for PATCHBOX is five years from the date of initial purchase. Setup.exe is covered by a lifetime manufacturer warranty.
The PATCHBOX warranty covers any manufacturing defects. If your product stops working due to a defect within the warranty period, the defective part will be replaced free of charge.
The PATCHBOX warranty applies to our cabling systems and Setup.exe, whether purchased via PATCHBOX directly or from our reseller. Please note, that proof of purchase is required when submitting a warranty claim.
If your PATCHBOX product is found to be defective within the warranty period, it may be eligible for replacement. For our warranty policy, please see Terms & Conditions and contact us at firstname.lastname@example.org.
If you did not purchase the product directly from PATCHBOX GmbH, please refer to your distributor/reseller for all information on returns of PATCHBOX GmbH products.